CANADA: The Henrie pillow is currently shipping to the Canadian provinces. If you live in one of the territories and still wish to order a pillow, please reach out to us directly at care@henrie.com.

USA: We currently ship to the continental U.S.

Any delivery zone expansions will be announced through our newsletter and social media—follow along to be the first to find out.

Read about our express shipping options for the holiday season

CANADA: Shipping is free on all orders within the Canadian provinces.


USA: Shipping is free on all orders within the continental US.

All in-stock orders will ship within 1-2 business days. For pre-orders, we will update you once your order is ready to ship.

All orders ship from Vancouver, BC.

Read about our holiday shipping deadlines

PROCESSING TIMES:

In-stock orders: 1–2 business days

Pre-orders: An estimated delivery time is provided at time of purchase. We will send updates along the way as we get closer to the delivery date.

CANADIAN SHIPPING: 3–8 business days*

USA SHIPPING: 6-13 business days (Standard); 2-6 business days (Express)

*Deliveries to rural areas may take an additional 1-4 business days.

Please note that Henrie Sleep Inc. is not responsible for parcels delayed by Canada Post or USPS.

Absolutely! Your Henrie purchase includes a fabric bag that’s all yours to store any excess stuffing until you’re ready to use it.

Yes! Henrie pillows come with a one-year limited warranty, which covers manufacturing defects. We are unable to cover damage occurred from improper use or care. Please note that Henrie pillows are designed for home use only.

We believe in our pillows. If your first 30 nights with Henrie aren’t everything you dreamed they would be, we offer a full refund on your first pillow*.

*Please note that each customer is eligible for one (1) pillow trial.

View our full return policy and sleep trial terms, including sale period exceptions, above under "RETURNS".

Henrie’s removable cover is made of 450 thread count cotton using an OEKO-TEX®-certified fabric, meaning it was produced with minimal environmental impact.

Henrie is filled with our proprietary blend of shredded memory foam and kapok.

Kapok is a natural fibre sourced from the ceiba pentandra tree. These fibres grow inside pods hanging from the tree, and can be harvested after they’ve fallen naturally or even directly from the pod attached to the tree. Because of this, harvesting leaves no negative impact on the tree or its ability to regrow.

We use Grade A kapok grown in Indonesia.

We wanted to design a pillow that was firm enough to give proper neck support, but soft enough to feel comfortable and luxurious.

Shredded memory foam offers support that’s not achievable with softer materials like down or polyester, combined with the flexibility to be adjusted. Blending with kapok lends a soft quality, while maintaining low environmental impact.

At this time, Henrie is only available online but we offer a 60-night trial so you can be sure about your Henrie.

Yes. Henrie pillows are hypoallergenic, vegan, and cruelty-free.

Our foam is low-odour, but any new memory foam always has a small chance of carrying an odour. If you notice a smell, we recommend airing out your pillow for a few hours in a well-ventilated room

Your Henrie will arrive intentionally overstuffed to give you plenty of filling for finding your perfect fit. If your Henrie’s loft is too high when it arrives, simply remove a few handfuls of stuffing from the inner pillow and store in the provided bag. Continue this process until it’s just right for you.

We recommend keeping your extra filling on hand, in case you’d like to refresh or adjust your pillow in future.

We recommend fluffing your pillow after each adjustment — and even each night — for best results.

Our memory foam carries CertiPUR-US® certification. The internationally recognized program is administered by a not-for-profit organization, and their certified foams are made without the following: ozone depleters; PBDEs, TDCPP, or TCEP (“Tris”) flame retardants; mercury, lead, and other heavy metals; formaldehyde; phthalates regulated by the Consumer Product Safety Commission. They are also low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).

For more information on CertiPUR-US®, visit their website.

OEKO-TEX® is an independent organization that tests and certifies fabrics, assuring production without any materials that might be harmful to your health. We use OEKO-TEX® fabrics in both our pillow cover and liner.

If you’ve been a part of our community for a while, you might have noticed that we don’t have sales. As a small business, we only manufacture our pillows (and our packaging) in very small quantities and using the highest quality materials we can get our hands on. This means that we’re not able to mark up — or discount — our products like bigger brands can.

We ran the numbers and we estimate that if we followed the same markup as some of the big names in sleep, our pillows would cost 2-3x what they do now. We made the choice early on that we would rather keep our prices as low as possible year-round, so our customers can switch to Henrie when they need it most, without worrying if they're getting the best price.

For retail or wholesale inquiries, please contact hello@henrie.com.

Contact our team: hello@henrie.com